Understanding organizations and departments

Organizations and departments are created for the purpose of requesting, issuing, and managing certificates for domains and employees. Depending on the complexity of your enterprise, you can create multiple organizations, and each organization can be subdivided into multiple departments. Once created, organizations and departments can be assigned domains and administrators.

Organizations can be validated by Sectigo to enable the issuance of OV and EV SSL certificates to the organization and its departments. For more information, see Validating organizations.

Organizations and departments can be managed on the Organizations page.

Organizations page

The following table describes the settings and controls of the Organizations page.

Column	Description
Name	The name of the organization or department.
Status	The current validation status of the organization or department. The possible values are: Validated — The organization has been successfully validated. Action Required — Additional actions must be taken before validation can proceed. Failed — The organization could not be validated.
Table controls
Filter	Enables you to sort the table information using custom filters.
Refresh	Refreshes the information presented in the table.
Admin controls (Organization)
Add	Opens the Add New Organization dialog where you can add a new organization.
Add Department	Opens the Add New Department dialog where you can add a new department under the selected organization.
Delete	Removes the selected organization.
Edit	Opens the Edit Organization Details dialog where you can update organization details including its name and address.
View Audit	Opens the Organization Audit dialog where you can view or download audit logs.
Certificate Settings	Opens the Certificate Settings dialog where you can manage certificate rules and usage for the selected organization.
Domains	Opens the Domains dialog where you can view and edit the domains associated with the selected organization.
Notification Templates	Opens the Notification Templates dialog where you can view and manage the notification templates associated with the selected organization.
Access Control List	Opens the Organization ACL dialog where you can manage SCM access rules for the selected organization.
EV Details	Opens the EV Details dialog where you can manage the enhanced validation (EV) details for the selected organization.
Edit (Validator)	Opens the MRAO Admins dialog where you can select which MRAO administrator will be contacted for organization validation. The validator automatically updates any time an administrator triggers validation.
Synchronize	Refreshes the validation status to match the latest data from Sectigo.
Validate	Begins validation for the selected organization.
Revalidate	Initiates revalidation for the selected organization.
Reset	Removes the validated status from the selected organization.
Admin controls (Department)
Delete	Removes the selected department.
Edit	Opens the Edit Department Details dialog where you can update department details including its name and address.
View Audit	Opens the Department Audit dialog where you can view or download audit logs.
Certificate Settings	Opens the Certificate Settings dialog where you can manage certificate rules and usage for the selected department.
Domains	Opens the Domains dialog where you can view and edit the domains associated with the selected department.
Notification Templates	Opens the Notification Templates dialog where you can view and manage the notification templates associated with the selected department.
Access Control List	Opens the Organization ACL dialog where you can manage SCM access rules for the selected department.
EV Details	Opens the EV Details dialog where you can manage the enhanced validation (EV) details for the selected organization.

Column

Description

Name

The name of the organization or department.

Status

The current validation status of the organization or department.

The possible values are:

Validated — The organization has been successfully validated.
Action Required — Additional actions must be taken before validation can proceed.
Failed — The organization could not be validated.

Table controls

Filter

Enables you to sort the table information using custom filters.

Refresh

Refreshes the information presented in the table.

Admin controls (Organization)

Add

Opens the Add New Organization dialog where you can add a new organization.

Add Department

Opens the Add New Department dialog where you can add a new department under the selected organization.

Delete

Removes the selected organization.

Edit

Opens the Edit Organization Details dialog where you can update organization details including its name and address.

View Audit

Opens the Organization Audit dialog where you can view or download audit logs.

Certificate Settings

Opens the Certificate Settings dialog where you can manage certificate rules and usage for the selected organization.

Domains

Opens the Domains dialog where you can view and edit the domains associated with the selected organization.

Notification Templates

Opens the Notification Templates dialog where you can view and manage the notification templates associated with the selected organization.

Access Control List

Opens the Organization ACL dialog where you can manage SCM access rules for the selected organization.

EV Details

Opens the EV Details dialog where you can manage the enhanced validation (EV) details for the selected organization.

Edit (Validator)

Opens the MRAO Admins dialog where you can select which MRAO administrator will be contacted for organization validation. The validator automatically updates any time an administrator triggers validation.

Synchronize

Refreshes the validation status to match the latest data from Sectigo.

Validate

Begins validation for the selected organization.

Revalidate

Initiates revalidation for the selected organization.

Reset

Removes the validated status from the selected organization.

Admin controls (Department)

Delete

Removes the selected department.

Edit

Opens the Edit Department Details dialog where you can update department details including its name and address.

View Audit

Opens the Department Audit dialog where you can view or download audit logs.

Certificate Settings

Opens the Certificate Settings dialog where you can manage certificate rules and usage for the selected department.

Domains

Opens the Domains dialog where you can view and edit the domains associated with the selected department.

Notification Templates

Opens the Notification Templates dialog where you can view and manage the notification templates associated with the selected department.

Access Control List

Opens the Organization ACL dialog where you can manage SCM access rules for the selected department.

EV Details

Opens the EV Details dialog where you can manage the enhanced validation (EV) details for the selected organization.