Setup Wizard

This page describes how to use the wizard to setup FTP, FTPS, or SFTP access to your web hosting account. This access is used for SMART File Scan, SMART Database Scan, File Backup, and Database Backup. SFTP is recommended for enhanced security.

Server Access

Configure Server Access

Select the Same Credentials setting to supply connection credentials for all four features (SMART File Scan, SMART Database Scan, File Backup, and Database Backup) or select Separate Credentials to supply connection credentials for each feature individually.

  1. Navigate to Setup Wizard  Configure Server Access.

  2. In the Server Access section, choose whether to use Same Credentials for all services or Separate Credentials for each.

  3. Select the connection protocol — FTP, FTPS, or SFTP. SFTP is recommended for security.

  4. Enter the following information:

    • Host — The domain name or IP address of your server (e.g., mydomain.com or 123.123.123.123).

    • Port Number — The port for your chosen protocol (e.g., 21 for FTP, 22 for SFTP, or a custom port).

    • Username — The username for server authentication.

    • Password/SSH Key — The password or SSH key for authentication. If using SFTP, you may need to upload a provided public key to your server.

    • Transfer Speed — Select the desired transfer speed (1 = normal, 2 = fast, 3 = fastest).

    • Maximum Download Time — Set the maximum time allowed for downloads (30, 60, 90, or 120 minutes).

    • Website Root Directory — The directory where your website files are stored (e.g., /public_html).

  5. Click Save and Continue.

Each field is required unless otherwise noted. After entering the information, click Save and Continue to proceed. Provide FTP, FTPS, or SFTP information to access hosting accounts. This access is used for SMART File Scan, SMART Database Scan, File Backup, and Database Backup. SFTP is recommended for enhanced security.

To supply connection credentials for all four features (SMART File Scan, SMART Database Scan, File Backup, and Database Backup) at once, select Same Credentials. To provide separate credentials for each service, select Separate Credentials.

Same or Separate Credentials

Same Credentials

Same Credentials

The following table describes the details of the SMART File Scan section.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP — SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP — File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS — FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a hostname or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server:

  • 21 — Typically used for FTP.

  • 22 — Typically used for SFTP.

  • ## — (Optional) Supply a custom port.

Username

The database username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal) — Standard transfer speed.

  • 2 (fast) — Faster transfer speed.

  • 3 (fastest) — Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html/

Separate Credentials

Configure each service individually if you have different credentials or hosting environments for each feature.

SMART File Scan

The following table describes the details of the SMART File Scan section.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP — SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP — File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS — FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21 — Typically used for FTP.

  • 22 — Typically used for SFTP.

  • ## — (Optional) Supply a custom port.

Username

The database username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal) — Standard transfer speed.

  • 2 (fast) — Faster transfer speed.

  • 3 (fastest) — Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html/

SMART Database Scan

The following table describes the details of the SMART Database Scan section.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP — SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP — File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS — FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address: domain name or IP address.

Example: \mydomain.com or 123.123.123.123

Port Number

The port used to connect to the database. This is the port number of the MySQL server.

Typically, 3306 for MySQL.

Username

The database username required to access the database.

Password/SSH Key

The password or SSH key for authentication.

Website Root Directory

The root directory of the website files.

Example: /public_html/

File Backup

The following table describes the details of the File Backup section.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP — SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP — File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS — FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21 — Typically used for FTP.

  • 22 — Typically used for SFTP.

  • ## — (Optional) Supply a custom port.

Username

The database username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal) — Standard transfer speed.

  • 2 (fast) — Faster transfer speed.

  • 3 (fastest) — Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html/

Database Backup

The following table describes the details of the Database Backup section.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP — SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP — File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS — FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21 — Typically used for FTP.

  • 22 — Typically used for SFTP.

  • ## — (Optional) Supply a custom port.

Username

The database username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal) — Standard transfer speed.

  • 2 (fast) — Faster transfer speed.

  • 3 (fastest) — Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html/

Database Settings

The Database Settings Wizard guides configuration of SMART Database Scan and Database Backup.

Database Settings

SMART Database Scan

The following table describes the details of the SMART Database Scan section.

Field Description

Platform

Select the platform the website is using:

  • WordPress — Automatically detects database credentials.

  • Joomla — Automatically detects database credentials.

  • Other — Manually supply database credentials.

Web URL

The URL of the website.

Example: https://www.domain.com

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the database. This is the port number of the MySQL server.

Typically, 3306 for MySQL.

Username

The database username required to access the database.

Password

The password required for database access.

Database Name

The name of the database to be scanned.

Functionality

Status Indicators: Each tab has a status indicator:

  • Green — Configured.

  • Red — Needs attention.

Database Backup

The following table describes the details of the Database Backup section.

Field Description

Database Backup Frequency

Select how often to back up the database:

  • Daily

  • Weekly

  • Monthly

  • Quarterly

  • Never

Web URL

The URL of the website.

Example: https://www.domain.com.

Host

Typically, localhost.

The server address where the MySQL server operates.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the database.

Typically, 3306 for MySQL.

Username

The database username required to access the database.

Password

The password required for database access.

Database Name

The name of the database to be backed up.

Functionality

Status Indicators: Each tab has a status indicator:

  • Green — Configured

  • Red — Needs attention

Select schemas to back up

If your database contains multiple schemas, choose which ones you want to include in the backup. This allows you to back up only the necessary parts of your database, reducing storage usage and backup time. Use the checkboxes or selection list provided to select one or more schemas before proceeding.

Firewall & CDN Activation

Firewall & CDN Activation Wizard guides configuration and activation of SiteLock’s Firewall & CDN for enhanced website security and performance.

firewall activation

Step 1: Manage SSL

Field Action

Manage SSL

  • Current Status — Indicates whether SSL/TLS traffic is routing via the firewall.

  • Action Required — Steps to verify the domain by adding a new TXT record in the DNS zone.

Validate Domain Ownership

Add a new TXT record in the DNS zone with the following details:

  • Host — http://yourwebsite.com`

  • TXT Value — globalsign-domain-verification={value_here}

Verification can take up to 24 hours.

Manage Certificate

Current Status:

  • SSL certificate on the server:

    • Possible Values: Detected, Installed or Not Installed.

    • Description: Indicates whether an SSL/TLS certificate is detected on the origin server.

  • SSL certificate on the firewall:

    • Possible Values: Installed or Not Installed.

    • Description: Indicates whether an SSL/TLS certificate is installed on the firewall.

Optional

  • Upload Certificate — Upload the SSL/TLS certificate to the firewall.

    • Supported certificate formats: .pem, .cer, .cert, .pfx.

    • Certificate Requirements — Must be a 2048-bit certificate (4096-bit certificates are not supported).

  • Continue Without SSL — Proceed without uploading an SSL/TLS certificate.

Step 2: Update DNS Records

  1. Remove the following DNS records:

    • Type: A | Name: @ | Value: 123.123.123.123 | Status: Pending

    • Type: A | Name: www | Value: 123.123.123.123 | Status: Pending

  2. Add the following DNS records:

    • Type: A | Name: @ | Value: 45.60.22.174

    • Type: A | Name: www | Value: 45.60.22.174

    • Type: CNAME | Name: www | Value (points to): xxxxx.sitelockcdn.net

After updating these DNS records, it may take up to 24 hours for changes to propagate across the internet.