Account Settings
Manage all your account-related details in one place. The Account Settings page is where you can update contact information, view subscriptions, and track changes in account activity.
Contact Information
This page contains account level contact information and not site level contact information. |

Requested Information
Field | Description |
---|---|
Company Name |
The name of the company or organization. |
Contact Name |
The full name of the primary contact person. |
Contact Email |
The email address of the primary contact person. |
Address Line 1 |
The first line of the street address. |
Address Line 2 (optional) |
Additional address information, such as suite or apartment number. |
City |
The city or town where the company or contact person is located. |
State/Province |
The state or province, selectable from a dropdown menu. |
ZIP/Postal Code |
The postal code for the address. |
Country |
The country, selectable from a dropdown menu. |
Phone Number |
The contact phone number. |
Invoices
This section allows you to view all your past transactions. Each invoice is displayed with its corresponding date, unique invoice number, and an option to download it for your records. You can access and save a copy of any invoice by clicking Download next to the entry.

Column | Description |
---|---|
Date |
The date the invoice was issued. |
Invoice |
The unique identifier for each invoice. |
Subscriptions
View the subscription details for all sites. This includes viewing the plan, term, and renewal date.

Subscriptions initiated directly through SiteLock
Field | Value |
---|---|
Service |
The name of the subscription service. |
Status |
The status of the subscription. |
Term |
The duration of the subscription (e.g., 1 month, 1 year). |
Renewal Date |
The date when the subscription will renew. |
Amount |
The price of the subscription. |
Request Cancellation |
Check the box next to the subscription to activate the button and cancel it. |
Subscriptions initiated by a SiteLock partner
Field | Value |
---|---|
Service |
The name of the subscription service. |
Term |
The duration of the subscription (e.g., 1 month, 1 year). |
Renewal Date |
The date when the subscription will renew. |
The plan/service names displayed here reflect what is in the SiteLock database and may differ from the names partners use.
History
View a detailed audit log of all the activities associated with your account. The log includes timestamps and descriptions of each action.

Column | Description |
---|---|
Date |
The timestamp when the activity occurred. |
Action |
A brief description of the action or event performed, such as login attempts, updates, or other significant changes. |