Server Access

Configure Server Access

Provide FTP, FTPS, or SFTP information to access hosting accounts. This access is used for SMART File Scan, SMART Database Scan, File Backup, and Database Backup. SFTP is recommended for enhanced security.

You can manually configure server access if you want to bypass the Setup Wizard, or if you want to make updates to an existing configuration.

Server Access

To supply connection credentials for all four features (SMART File Scan, SMART Database Scan, File Backup, and Database Backup) at once, select Same Credentials. To provide separate credentials for each service, select Separate Credentials.

SMART File Scan

Complete the fields referring to the following table:

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP: SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP: File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS: FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21: Typically used for FTP.

  • 22: Typically used for SFTP.

  • ##: (Optional) provide a custom port.

Username

The username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If you’re using SFTP, SiteLock will generate an SSH key paid, and provide you with a public key, which you will need to upload to your FTP server for secure access.

Transfer Speed

  • 1 (normal): Standard transfer speed.

  • 2 (fast): Faster transfer speed.

  • 3 (fastest): Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html

Click Save and Continue.

SMART Database Scan

Configure database backup settings, referring to the following table:

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP: SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP: File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS: FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address: domain name or IP address.

Example: \mydomain.com or 123.123.123.123

Port Number

The port used to connect to the database. This is the port number of the MySQL server. Typically, 3306 for MySQL.

Username

The username required to access the database.

Password/SSH Key

The password or SSH key for authentication.

Website Root Directory

The root directory of the website files.

Example: /public_html

Click Save and Continue.

File Backup

Complete the fields referring to the following table:

File Backup shares FTP credentials with SMART File Scan. Updating the FTP settings on this tab will also update the settings in SMART File Scan.
Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP: SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP: File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS: FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21: Typically used for FTP.

  • 22: Typically used for SFTP.

  • ##: (Optional) provide a custom port.

Username

The username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal): Standard transfer speed.

  • 2 (fast): Faster transfer speed.

  • 3 (fastest): Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html

Click Save Changes.

Database Backup

Complete the fields referring to the following table.

Field Description

Connection Type

This setting determines the protocol used to connect to the server.

  • SFTP: SSH File Transfer Protocol, recommended for secure file transfers.

  • FTP: File Transfer Protocol, a standard network protocol used for transferring files.

  • FTPS: FTP Secure, an extension to FTP that adds support for the Transport Layer Security (TLS) and the Secure Sockets Layer (SSL) cryptographic protocols.

Host

The server address, which can be a domain name or an IP address.

Example: \mydomain.com or 123.123.123.123.

Port Number

The port used to connect to the server.

  • 21: Typically used for FTP.

  • 22: Typically used for SFTP.

  • ##: (Optional) provide a custom port.

Username

The username required to access the server.

Password/SSH Key

The password or SSH key for authentication.

If using SFTP, a public key will be provided which can be uploaded to the server for secure access.

Transfer Speed

  • 1 (normal): Standard transfer speed.

  • 2 (fast): Faster transfer speed.

  • 3 (fastest): Fastest transfer speed, using multiple connections.

Maximum Download Time

  • 30 minutes

  • 60 minutes

  • 90 minutes

  • 120 minutes

Website Root Directory

The root directory of the website files.

Example: /public_html

Click Save and Continue.