Manage account settings
Account level information can be managed from the Account Settings page in the SiteLock dashboard.
The Account Settings page includes the following:
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Contact information
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Account billing information
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Subscriptions
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Invoices
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Account activity history
| Only account owners or support agents with appropriate permissions can access and modify account settings. |
Navigate to the Account Settings page
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Log in to the SiteLock dashboard.
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In the bottom left corner, open the profile menu by clicking the profile name.
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From the menu, select Account Settings.
Managing account information
Update contact information
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Navigate to the Account Settings page.
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Click Contact Information.
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Update the fields using the information provided in the following table.
Field Description Company Name
The legal name of the business or organization.
Contact Name
The primary person responsible for the account.
Contact Email
The email address for account communications and notifications.
Address Line 1
The street address for the business or organization.
Address Line 2 (optional)
Additional address details, such as suite or apartment number.
City
The city where the business or organization is located.
State/Province
The state or province where the business or organization is located.
ZIP/Postal Code
The postal or ZIP code for the business or organization.
Country
The country where the business or organization is located.
Phone Number
A valid phone number that can be used for account-related communications.
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Click Save Changes to apply your updates.
Update billing information
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Navigate to the Account Settings page.
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Click Billing Information.
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Update billing information as needed:
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Add a new payment method.
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Update existing billing information.
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Remove outdated payment details.
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Click Save Changes to apply your updates.
All updates take effect immediately and will be used for future invoices and subscription renewals.
Sensitive payment data is encrypted and securely stored.
Managing subscriptions
To manage subscriptions, follow the instructions in Managing subscriptions
View invoices
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Navigate to the Account Settings page.
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Click Invoices.
The following table describes the components of the Invoices table.
Column Description Date
The date the invoice was generated.
Invoice
A unique identifier assigned to each invoice for reference.
Details
Download
Download a PDF copy of the invoice.
View account activity history
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Navigate to the Account Settings page.
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Click History.
The following table describes the details and controls of the History section.
Column Description Date
The exact date and time when the activity occurred.
Action
A summary of the event, such as login attempts, password changes, updates to contact or billing information, subscription modifications, or other significant account actions.
Actions
Search bar
Search for specific activities within the account history.