Managing resellers

Edit a reseller’s details

  1. Navigate to the Resellers page.

  2. Locate the reseller you want to edit, and click the reseller’s name.

  3. Select the Details tab, and click Actions  Edit Details.

  4. Update the reseller’s details as needed based on the information provided in the following table.

    Element Description

    Company Name

    The name of the reseller company.

    Address 1, 2, 3

    The street address of the reseller company.

    City

    The city in which the reseller company resides.

    ZIP/Postal Code

    The reseller company’s ZIP/postal code.

    State/Province

    The state or province in which the reseller company resides.

    Country

    The country in which the reseller company resides.

    Price List

    The price list to assign to the reseller. The price list determines the prices that the reseller can charge their customers for products and services.

    License Enforcement

    Controls how certificate issuance is handled when the reseller’s customers exceed their subscription limits. The available options are:

    • Limit Issuance — Customers cannot issue certificates beyond their purchased subscription quantity.

    • Automatic Overage Adjustment — The customer’s subscription quantity is automatically increased when the customer attempts to issue certificates beyond their purchased subscription quantity.

    • Allow Resellers to Manage Enforcement — Resellers can configure the license enforcement settings for their customers.

  5. Click Save.

  6. Click Save.

Managing reseller license enforcement

Set license enforcement for a reseller

  1. Navigate to the Resellers page.

  2. Locate the reseller you want to set license enforcement for, and click the reseller’s name.

  3. On the Details tab, click Actions  Manage License Enforcement.

  4. Update the license enforcement settings for the reseller as required.

    The available options are:

    • Limit Issuance — Customers cannot issue certificates beyond their purchased subscription quantity.

    • Automatic Overage Adjustment — The customer’s subscription quantity is automatically increased when the customer attempts to issue certificates beyond their purchased subscription quantity.

    • Allow Resellers to Manage Enforcement — Resellers can configure the license enforcement settings for their customers.

  5. Click Update.

Set license enforcement for all resellers

This action updates the license enforcement settings for all resellers in your partner account and overrides all existing reseller-level license enforcement settings.

  1. Navigate to the Resellers page.

  2. Click Manage License Enforcement.

  3. Update the license enforcement settings for all resellers as required.

    The available options are:

    • Limit Issuance — Customers cannot issue certificates beyond their purchased subscription quantity.

    • Automatic Overage Adjustment — The customer’s subscription quantity is automatically increased when the customer attempts to issue certificates beyond their purchased subscription quantity.

    • Allow Resellers to Manage Enforcement — Resellers can configure the license enforcement settings for their customers.

Configure distributor SSO access

  1. Navigate to the Resellers page.

  2. Locate the reseller for which you want to configure distributor SSO access, and click the reseller’s name.

  3. Select the Details tab, and click Actions  Manage Distributor Access.

  4. In the Manage Distributor Access dialog, set the toggle to Access Enabled or Access Disabled as required.

  5. Click Update Access.

Disable a reseller

  1. Navigate to the Resellers page.

  2. Locate the reseller you want to disable, and click the reseller’s name.

  3. Select the Details tab, and click Actions  Disable Reseller.

  4. Click Confirm to confirm disabling the reseller.

Disabled resellers can be reactivated at any time by following the same steps and clicking Enable Reseller.