Adding customers
Add a customer
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Navigate to the Customers page.
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Click Add.
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On the Add Customer page, complete the Contact & Address fields based on the information provided in the following table.
Element Description Company Name
The name of the company.
Contact Name
The name of the primary contact for the company.
Contact Phone
The phone number of the primary contact for the company.
Contact Extension
The phone extension of the primary contact for the company, if applicable.
Contact Email
The email address of the primary contact for the company.
Address Line 1/Line 2
The street address of the company.
City
The city in which the company resides.
State/Province
The state or province in which the company resides.
ZIP/Postal Code
The company’s ZIP/postal code.
Country
The country in which the company resides.
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Click Next.
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Complete the Service & Account Management fields based on the information provided in the following table.
Element Description Partner Management
The reseller that manages the customer account, if applicable.
Administrative Responsibility
The type of customer account identifies who is accountable for managing this customer’s products.
The possible values are:
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Partner Administered — The partner manages the customer account and their products.
When customers are partner administered, domains cannot be pre-validated in SCM.
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Customer Administered — The partner manages the customer’s subscriptions and orders, while the customer is responsible for administering the product.
This field cannot be edited after the customer account is created.
Customer Admin Email
When the customer account is Customer Administered, this email address is used to create the first customer administrator.
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Click Add.
| Once the account is created, subscriptions can be added from the Subscriptions tab. For more information on adding subscriptions, see Add a subscription. |