Understanding reports

Reports in the Sectigo Partner Platform (SPP) provide details about customer subscriptions, including the products they are subscribed to, the end dates of those subscriptions, and their costs.

Reports can be managed on the Reports page.

The following table describes the controls of the Reports page.

Element	Description
Report Type	The type of report to be generated. The options are: Customer Subscriptions Report — Provides details about customer subscriptions, including the products they are subscribed to, the end dates of those subscriptions, and their costs. Customer Transactions Report — Provides details about customer transactions, including certificate inventory changes, renewals, and cancellations.
View Report	Opens the selected report in a new tab for viewing.

Element

Description

Report Type

The type of report to be generated.

The options are:

Customer Subscriptions Report — Provides details about customer subscriptions, including the products they are subscribed to, the end dates of those subscriptions, and their costs.
Customer Transactions Report — Provides details about customer transactions, including certificate inventory changes, renewals, and cancellations.

View Report

Opens the selected report in a new tab for viewing.

Customer subscriptions report details

The following table describes the details and controls of the Customer Subscriptions Report page.

Element Description

Element	Description
Customer	The name of the customer.
ID	The unique identifier for the customer.
Reseller	The name of the reseller that the customer is associated with, if applicable.
Product	The product(s) for which the customer has active subscriptions.
End	The date that the subscription ends.
Cost	The cost of the subscription.
Admin controls
Export	Downloads the report table details as a `.csv` file.

Customer

The name of the customer.

The unique identifier for the customer.

Reseller

The name of the reseller that the customer is associated with, if applicable.

Product

The product(s) for which the customer has active subscriptions.

End

The date that the subscription ends.

Cost

The cost of the subscription.

Admin controls

Export

Downloads the report table details as a .csv file.

Customer transactions report details

The following table describes the details and controls of the Customer Transactions Report page.

Element Description

Element	Description
Customer	The name of the customer.
Customer ID	The unique identifier for the customer.
Reseller	The name of the reseller that the customer is associated with, if applicable.
Product	The product(s) affected as part of the transaction.
Transaction ID	The unique identifier for the transaction.
Action	The action taken for the transaction. The possible values are: Renewal Inventory — Indicates a change was made to the renewal inventory. Inventory — Indicates a change was made to the current inventory. Renew — Indicates an auto-renewal action performed by the system. Cancel — Indicates the cancellation of a subscription.
Date	The date that the transaction took place.
Total	The total number of certificates involved in the transaction.
Cost	The cost charged for the transaction.
User	The name of the user who performed the action.
Admin controls
Export	Downloads the report table details as a `.csv` file.

Customer

The name of the customer.

Customer ID

The unique identifier for the customer.

Reseller

The name of the reseller that the customer is associated with, if applicable.

Product

The product(s) affected as part of the transaction.

Transaction ID

The unique identifier for the transaction.

Action

The action taken for the transaction.

The possible values are:

Renewal Inventory — Indicates a change was made to the renewal inventory.
Inventory — Indicates a change was made to the current inventory.
Renew — Indicates an auto-renewal action performed by the system.
Cancel — Indicates the cancellation of a subscription.

Date

The date that the transaction took place.

Total

The total number of certificates involved in the transaction.

Cost

The cost charged for the transaction.

User

The name of the user who performed the action.

Admin controls

Export

Downloads the report table details as a .csv file.