Understanding customers

Customers in the Sectigo Partner Platform (SPP) are companies or individuals for whom you manage services. Once a customer is added to SPP, admins or technicians can view critical warnings about that customer’s certificates, and directly manage their services.

Customers can be managed on the Customers page.

Customers page

The following table describes the details and controls of the Customers page.

Element Description

Name

The name of the customer.

Subscriptions

The customer’s active subscription(s).

Created

The date that the customer account was created.

Admin controls

Add New

Opens the Create Customer Account dialog where you can add a new customer account.

Manage

Opens the Manage Customer Account page where you can manage the existing customer.