Account and site management overview

Before provisioning a new account, you can check if a user login or domain name already exists on SiteLock by using the checkLogin or checkDomain method, correspondingly.

New accounts are provisioned using the provisionAccount method. You as the partner provide all pertinent account data in a manner that allows you to maintain complete control over the user’s account. You handle billing, renewal, and maintenance of the account. If needed, you can implement a single sign-on login process, logging a user directly into their SiteLock account without having to send them through a separate login process.

To add a new site to an existing account pass an account ID returned from the initial account creation request.

Certain products are offered outside these bundles as add-on products. The add-on products can be provisioned and managed over the API.

To obtain a list of user accounts, sites, and site statuses, you can use the getAccounts method. The results can be used to update your internal tracking of SiteLock accounts.

Users that access their SiteLock Dashboard for the first time must accept the SiteLock Terms of Service (TOS) before proceeding. You can call the getLastAcceptedTOS method to find out the TOS status of their accounts.

You can use the modifyAccount method to update the user’s account, for example, to upgrade the subscription or change the email.

If you want to move a site or the entire account into a different account, use the mergeAccounts method to move all contact records, present and historical subscription records, scan records, and users.

If you only need to modify the renewal date of an existing subscription, call the adjustRenewal method.

To delete an account or a site, use the deleteAccount method with the accountInformation or siteInformation elements, depending on whether you want to delete an account or a site.

If you want delete an active scan plan or product bundle from a site, call deletePlan or deleteBundle, respectively.

SiteLock Firewall & CDN is a content delivery network and a web application firewall, which can be provisioned as an add-on to an existing product or a as a separate product.

To provision Firewall & CDN, call the provisionAddon method. You can also provision the SiteLock seal as part of this call to be displayed on the user’s website. Note that you also need to initiate the domain ownership verification process and activate Firewall & CDN by using getAnpProvisioningStatus.

To modify Firewall & CDN settings or delete the add-on, call modifyAddon or deleteAddon.

SiteLock Backup & Recovery provides backup services in two areas: Backup Files and Backup Database. Backup & Recovery can be provisioned as an add-on to an existing package or as a standalone product, using the provisionAddon method.

You can update Backup & Recovery settings or delete the add-on by calling the appropriate method, modifyAddon or deleteAddon.

SiteLock DNS is a global DNS platform with features like smart routing, load balancing and failover, DDoS protection, DNSSEC, and IPv6 support. It can be provisioned using the provisionAddon method.

To update or delete the DNS subscription, call modifyAddon or deleteAddon, respectively.

The SiteLock PCI add-on provides services that assure that a site is compliant to industry standards for credit card transactions online and all transactions are secure and protected from credential theft. Each PCI subscription entitles the user to complete a Self Assessment Questionnaire (SAQ) for one Merchant Services Provider (MSP).

To provision SiteLock PCI compliance reporting or delete it, invoke the provisionAddon or deleteAddon method.